Privacy Policy

Complaints and Disputes

If your experience at Convini is not exceptional, let us know. Please email us at or call 1300 815 923

Hardship Policy

We understand that life can take unexpected turns and we appreciate that circumstances change.

If you are having trouble making payment, Convini is committed to working with you and we encourage you to contact us as soon as possible so together we can make a plan.

How to apply: Please call us on 1300 815 923 or email and one of our Customer Experience Team members will provide you with the necessary support.